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How kgk99 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your session secure across devices.

Account data kept securebKash, Nagad, Rocket payment privacyNo third-party data salesMobile session protectionYour right to access your data
kgk99 How kgk99 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption across your account session and payment flow, and we limit internal access to your personal data to the teams that genuinely need it. Below are the four areas we take seriously when it comes to keeping your information safe and giving you control over it.

Cookies and Tracking

We use cookies to keep you logged in across browser tabs and to remember your preferred payment method. You can clear cookies from your browser at any time, though this will end your active session.

Data Retention

Account records, including payment history linked to bKash, Nagad or Rocket, are kept for as long as your account is active and for a further period required by applicable rules in your region.

Account Security

Your login is protected by OTP verification tied to your registered mobile number. We do not share your OTP or account credentials with any third party, including payment processors.

Requesting Changes

You can request a copy of your data, ask us to correct inaccuracies, or request deletion through our support chat or email. Processing times depend on verification and applicable regional requirements.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Support Send data requests, deletion queries, or correction notices to our support address. We respond to privacy-related emails within the timeframe required by applicable rules in your region.
Live Chat Use the chat window in your account dashboard to ask about what data we hold. Our team can confirm what is stored and point you to the right form for access or removal requests.
Account Settings Some data controls sit directly inside your account — go to Settings, then Privacy, to review communication preferences, connected devices, and active session history on your profile.

Your Privacy Questions, Answered Directly

Here are the questions we hear most often about how your data is handled on kgk99. If your question is not covered, reach out through live chat or email and we will get back to you.

No. Your bKash PIN, Nagad OTP, and Rocket authorisation code are never transmitted to or stored by us. Those credentials stay inside your mobile wallet app throughout the transaction.

We hold your name, contact details, payment method references, device identifiers, session logs, and account activity history. You can request a full copy through our support chat or email.

Yes. Submit a deletion request via live chat or email. We process it within the timeframe required by applicable rules in your region, subject to any retention obligations under local law.

Access to your personal data is restricted to the teams that need it — account verification, fraud screening, and payment support. We do not give open internal access to customer records.

We do not sell or rent your data to advertisers. Third-party processors we use for payment verification are bound by data agreements that restrict them to their specific task only.

Cookies keep your session active across tabs and remember your chosen payment rail so you do not re-enter it each visit. Clearing cookies in your browser will end your current active session.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.